To dispute a transaction, please download and complete the Dispute Form.
- Can A Gift Card Be Hacked
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- My Visa Gift Card Was Hacked
- Real Gift Card Hacks
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If you wish to dispute a transaction on your card account, you should always first try to resolve your dispute with the merchant. If that doesn't work, click here to download a Cardholder Dispute Form.
Please sign and complete this form then send it to us using the email address below. For faster resolution of your claim we encourage you to email or respond to emails with this information. Email responses will link your documentation back to your case if one has already been opened. You can also mail or fax if you don’t have an email account.
ATTN: Cardholder Dispute Services:You Notice Strange Purchases. The single biggest red flag when it comes to credit card fraud is. Using your Visa Gift card in stores and online. In a store, you’ll just slide or insert your Visa card to pay. For an online checkout, you’ll enter your Visa gift card’s 16-digit number, expiration date and CVV in the appropriate form field. Another common route is using gift cards to quickly monetize the value in other hacked accounts, such as credit card rewards programs or hotel points. This is how it works: A cybercriminal will obtain the username and password to a person’s credit card rewards program, usually through reused credentials or malware. - Card was hacked first time I used it. We bought 3 cards for a trip. 2 for gas and one for food. The first time I used it was in Lonoke, AR at a Phillips 66 station. Three days later I went to fill up in Louisiana and got $.54 cents in gas. Around 1.5million Mastercard and Visa accounts have been hacked in a major credit card heist after both companies confirmed a major theft of U.S. Consumers' data is being investigated.
10615 Professional Circle, Ste 102
Reno, NV 89521
Fax: 1-623-399-1301
Can A Gift Card Be Hacked
Email: dispute.support@bhnetwork.comVisa Gift Card Balance
Please send us your form, along with all supporting documentation, as soon as possible. We need to receive it within 60 days of the date of the disputed transaction(s).
For any questions please contact the number on the back of your card.
Air hockey deluxe. For your convenience, we have provided some common dispute reasons and definitions below.
My Visa Gift Card Was Hacked
Click on the button below to download a Cardholder Dispute Form.
| Dispute Type | Description |
|---|---|
| You were charged for the same transaction twice. | Your card account was charged for the same transaction twice. |
| You are expecting a credit. | You never received a credit for merchandise and/or service. You may be asked to provide a credit slip and/or proof of return. Note: A merchant has 30 days from the date of return to post a credit to your card account. |
| You were charged for a cancelled transaction. | You cancelled a reservation, transaction, or recurring transaction and your card account has been charged. No credits have been applied. Note: A cancelled recurring transaction may only be disputed if it has posted to your card account after the cancellation date. |
| You haven't received service/merchandise. | You ordered a service or merchandise that was never rendered/delivered, but your card account was charged. |
| You received time/date sensitive service/merchandise too late. | You ordered a service or merchandise for a specific time/date and it was delivered after that time/date, which was too late for its intended purpose. |
| You were overcharged. | The charge on your card account is higher than the amount shown on your sales receipt. Note: For disputes related to foreign currency conversion, please choose the 'Other' dispute type below. |
| You are dissatisfied with the quality of the service or merchandise. | You are dissatisfied with the quality of the service or merchandise received. Note: You may be required to provide supporting documentation as to the nature of the quality of the service or merchandise. |
| You paid for the service or merchandise by other means. | You used your Prepaid Card account as a guarantee and subsequently used another form of payment, but your Prepaid Card account was charged. Note: You may be required to provide supporting documentation to show your other means of payment. |
| You never authorized the charge. | You are confident there are charges on your card account that you, an additional cardholder or authorized user, did not authorize. Note: Business establishments may use their corporate name and/or address, which can be different from their public name and/or address. |
| Other | For all other dispute types. |
Real Gift Card Hacks
| Frequently Asked Questions | |
|---|---|
| When will I receive my replacement card? | Card replacements may take 7-10 business days, from the date it was replaced, to be received. |
| What do I do if there is a pending transaction? | Pending transactions can take up to 10 days to process. We highly recommend to check your transaction history online to confirm the transaction(s) have posted or are no longer reflected on your account after this time frame. We cannot assist you unless a transaction has posted. |
| What if a transaction has posted to your account but was declined at the merchant? | You must attempt to resolve with the merchant directly. If the merchant is not able to resolve the issue for you, you may file a dispute by downloading a dispute form and following the instructions on how to submit a complete form from the dispute transactions section of this site. You may also contact customer service for assistance. |
Prepaid gift cards from brands like American Express and Visa make a lot of sense in theory. Like gift cards, they release you from the psychological horror of handing your loved ones cold, hard cash, but you can use them anywhere you can use credit cards, so they offer the receiver more flexibility than a store gift card. Great!
However, if you’ve ever received one, you may have discovered that they don't work like store gift cards in one major, critical way: if you swipe, say, a $25 Macy's gift card when making a $50 Macy's purchase, it'll take the $25 off your purchase and then you can pay the remaining balance with cash or your debit card. But if you try to use a $25 Visa gift card on a $50 Macy’s purchase, the card will get declined — because you’re essentially asking it to go over its limit. The only way to keep this from happening is to tell the person ringing you up, “I want to put $25 on this card” before you swipe the Visa gift card, so they can split the tender accordingly. This isn’t ideal, but it’s fine for a nice, solid number like $25.
My Visa Gift Card Was Hacked How To
But! It becomes a much bigger hassle when your $100 Visa gift card now has, say, $14.77 on it. It’s highly likely that at some point, there’s going to be such a weird/small amount left on the card that you’re going to be too embarrassed to ask a retail worker to “just put $4.36 on this card,” so instead you’re just going to deprive yourself of the full value of the gift card. I’m not saying this is what Big Credit Card wants to happen, but I do think these little amounts of cash left on thousands of gift cards add up for them in a way that they…do not hate. The whole thing has annoyed me for years, ever since I was on the other end of the transaction when I worked in retail in college.
(Also: to even be able to do what I outlined above, you have to keep track of the exact balance on the gift card, which requires going to a website and inputting the card number and PIN every time you want to check how much is left on it.)
All this to say: Visa and American Express and Mastercard prepaid gift cards are way more high-maintenance than they should be, and even though this is a minor hassle in the grand scheme of things, it’s still a hassle at the end of the day. But! After receiving a high-value prepaid Visa gift card last year and getting sick of checking the balance all the time, I figured out a really simple and easy workaround that allows you to actually use every penny on said card: Once the gift card is down to a stupidly small amount that you don’t feel like fucking with, you can just go to Amazon and buy yourself an e-gift card for the exact amount on the Visa gift card. So if there’s $7.83 on the Visa card, you can simply buy yourself a $7.83 Amazon gift card.
Once you’ve put in the exact amount and your personal details (including your own email address), add the gift card to your cart. Then head to check out, choose “add new payment method,” and put in the details of the prepaid gift card there (just like it’s a regular credit/debit card). You now have now successfully turned your prepaid gift card into a normal store gift card, and it’ll work as such — deducting that $7.83 from your next Amazon purchase, and letting you pay the remaining amount due, just as God intended. 🛍